One Platform, Eight Brands
We built a single ordering platform holding 700 references across the eight brands, so each hotel sees only what applies to it.
HOSPITALITY · ORDERING PLATFORM · PRODUCTION & LOGISTICS
Accor
1,374 Hotels. 8 Brands. One Platform.
An ordering, production and logistics platform that standardises brand materials across 1,374 Accor hotels while leaving each one room to act locally.
1,374hotels connected
The Challenge
Accor runs eight brands across more than a thousand hotels, each with its own guests, its own team and its own daily needs. Head office needed every property to use the right materials, in the right brand, at the right quality. The hotels needed to order what they needed, when they needed it, without a brief. Standardising without turning every hotel into a copy of the next was the brief.
Standardise
Without Uniformity.
Local Choice, Central Control
Hotels personalise and order within brand rules set centrally, so autonomy on the ground never puts consistency at risk.
Produced On Demand
Orders flow straight into production, so hotels get what they asked for without stock sitting idle in a cupboard.
Delivered To The Door
Logistics is built into the platform, with each order picked, packed and delivered to the hotel that placed it.
The Outcome
1,374hotels connected
700references
8brands
Consistency is a system, not a rulebook.
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